Check it's not an emergency

Please answer a few questions to give the pharmacist some background on your symptoms.

Call 999 now for any of these:

  • Signs of a heart attack – chest pain, pressure, heaviness, tightness or squeezing across the chest
  • Signs of a stroke – face dropping on one side, can't hold both arms up, difficulty speaking
  • Sudden confusion (delirium) – cannot be sure of own name or age
  • Suicide attempt – by taking something or self-harming
  • Severe difficulty breathing – not being able to get words out, choking or gasping
  • Heavy bleeding – spraying, pouring or enough to make a puddle
  • Severe injuries – after a serious accident
  • Seizure – shaking or jerking because of a fit, or unconscious (can't be woken up)
  • Sudden, rapid swelling – of the lips, mouth, throat or tongue
  • Labour or childbirth – waters breaking, more frequent cramps (contractions), baby coming, or just born

British Sign Language (BSL) speakers can make a video call to 999

Deaf People can use 18000 to contact 999 using text relay

By clicking "Continue" below, you are confirming that none of these emergency situations apply to you.